Testimonials

She is professional, thorough and sweet!! Love seeing her!!

I enjoyed every second of my visit today! Nia at check in was amazing! Dana was wonderful!! She asked thorough questions to figure out my exact issue! She made me feel seen and heard! Courtney was so gentle and kind! You can definitely tell she knows what she’s doing! 10/10 visit for me! Great job ladies! You rock

Listen to my concerns. Gave suggestions and let me be an active participate in my care.

She is great. Very easy to talk to and always on time.

Nice staff

Wonderful staff, quick service. My problem was taken care of in just minute! Thank you!

Good job

Great services and wonderful doctor .

Caring and knowledgeable

My appointment went very well. I did not have to wait long. I was called in in a timely manner. Dr. Shakir is very professional, thorough, and cares for each and every one of his patients like his own family. I enjoy going there because of the care, concern, and expertise he gives. Thank you so much for all you do! Greatly appreciate it!

Went last Thursday and got my wart frozen. I was told the pain would be fully gone by the time I got to the parking lot, what would’ve been approximately 5 minutes turned into 3 days of pain I was told I would not have. Outside of this I was told it is low maintenance and it has not been that for me. I had to keep my left hand wrapped for 4 days and the first 3 days I could not use my left hand without immense pain. I also feel mislead because she said it would blister not that a blood blister would appear. When you say blister I think of the thing on the back of your foot when you wear an uncomfortable shoe not a ginormous black and purple bump. I will never ever get this procedure done again nor see Hannah and I thought she was really nice which I still think but she is not at all informative.

Great

Always a great experience On time, informative and professional Cassie McGee PA-C is wonderful find in this area

She was very nice.

She is extremely knowledgeable and friendly. I was in and out of the office in no time at all no waiting whatsoever. I love the place and the staff are amazing.

Very nice. Help find out a good treatment for my hs

She was very nice and answered all my questions and the nurse was great also

10/10

Good

Nice

Wonderful service very nice people

She is a very sweet dr who cares about her patients and goes way out of her way to make sure you understand y’all need more like her

Very professional.

Effective interaction with Dr. Polley

Great service

He’s great as always!

I found Dr Ryan to be genuine and knowledgeable. His diagnosis seems to be accurate so far!

It was pleasant and she gets to the point that needs to be addressed that’s why I would recommend others to go by her office.

Great

Nice to get a full & thorough body scan and the all clear from Dennis Polley. In the military I had a lot of sun exposure in N Africa, the Middle East, Greece, Italy and Spain. I’m fair skinned. Got to be careful about what might develop.

Good

Was my first visit to the clinic. Front desk walked me through everything. Staff were all very courteous, took a thorough history and ensured any questions were answered. Wait time was minimal. Procedure done same day was very appreciated not having to return for an additional appointment. Highly recommended!

Excellent service

Everyone was nice.. and I would recommend this clinic to anyone

Great and professional

Wished every doctor was like her. She listens and explains extremely well awesome doctor

I love the staff. They’re so informative and nice. The service is quick, I had an appointment at 11:30 and was walking out by 11:41

Na

My visit was very pleasant from the front desk and to the room in back with nurse And doctor , I would highly recommend this facility!!!

Fine and good job

All went well and job well done

GREAT EXPERIENCE. VERY THOROUGH AND PATIENT.

Hannah explained everything in detail about my visit. She also explained every detail of everything that she needed to do during my visit as so I wouldn't have any sudden unexpected surprises or pain. I've been to her four times now over the past two years and she is always the same pleasant happy person as the first time I met her. She understands my family history and my medical diagnosis and she's very thorough. I'm really happy to have her treating me and I do recommend her to my family and friends.

Yes

She is very good at what she does. And makes sure you're comfortable with the procedure she's about to do.I would definitely see her for any issues I have.

Very professional and helpful

Emily at reception was very nice and helpful and Dr Dennis was very professional and nice and great at explaining everything.

Emily at reception was very nice and helpful and Dr Dennis was very professional and nice and great at explaining everything and helping me move to the next step in treatment

The appts are very fast and the workers are very friendly. Also the doctor is friendly too. He gets u out fast and is very friendly.

Quick and professional experience! I waited 5 minutes before moving to a room. I was quickly screened and shortly afterwards the provider entered. He had my history and quickly assessed my concerns and had me on my way.

Fast, friendly and informative

I had my initial appointment yesterday and it was great! I went in to have suspicious moles checked out after a referral from my regular doctor and my experience was fantastic! All of the staff were friendly and helpful and luckily my worries were resolved and I don’t have anything to fear! I would recommend Polley Clinic to anyone that has the specific needs of their office!

7

Answered my questions and didn’t rush through my appointment. That’s rare these days.

Efficient check-in. Patient interview before seeing the doctor was good. I was heard and cared for. Doctor wait was short. She was thorough for physical exam. Effectively froze areas of concern. Biopsy was taken from a suspicious spot on my leg. Printed instructions for after care was explained to me and I had a chance to ask questions. Great experience!

I was at the clinic for a simple procedure. Everyone there were very nice, and very patient. They took me in quickly. Now long wait for Dr. The whole experience was pleasant and thank you to everyone

I would like to file a complaint regarding Latonya. When I called to schedule an appointment as a new patient, her tone was dismissive and came across as irritated. The interaction felt unprofessional and made me feel unwelcome. I believe all patients should be treated with courtesy, respect, and professionalism, and I hope this matter is addressed.

Great experience from check-in to check out. Staff was very courteous and helpful. Dennis Polley was very attentive and answered any questions I had. Did not feel like he was rushing through my exam.

Dr. Shakir gave me the best patient education I could’ve possibly received!

Very nice polite professional people that work there

During our interaction, I found Ms. Bowers' demeanor to be discourteous and unprofessional. I contacted the office simply to arrange a follow-up appointment, but the conversation left me feeling disrespected and uncomfortable. Rather than providing courteous assistance, her tone and manner of communication came across as rude and dismissive. As a patient, I believe everyone deserves to be treated with respect, professionalism, and courtesy. Positive communication is an important part of quality patient care, and my experience did not reflect those standards.

Great

Dr. McGee is great and understanding

Excellent

Always positive and friendly staff. Dr. Polley is very knowledgeable and explains everything he is going to do and what I should expect.

Comfortable

He was courteous and professional. He showed concern for my condition.

i’ve been going to them for over a year now and my results are amazing

Patient

Dennis was very helpful, professional and knowledgeable. He and Juliette were so nice, too!! I was happy with my visit.

Very satisfied as always. Thank U

Great experience,First visit,he was knowledgeable and efficient.Highly recommended!

Awesome and caring.

She was professional and caring. She really listened to our concerns.

The staff was courteous and professional. I am pleased with the service in which I received today. I recommend others needing their service to come to Polley Clinic Dermatology and Dermatology Surgery in Rocky Mount.

Friendly staff and had a great first experience.

Always a prompt and wonderful experience. Cassie takes very good care of me and my skin. All of the nurses that work with her are wonderful also. Thank-you!

Inviting atmosphere. Short wait time. I was treated with respect and professionalism . The doctor made sure she listened and addressed any concerns or questions that I may have had.

Pleasant, relaxing, informative. A reasonable waiting period. I would definitely recommend this practice.

Staff is very professional

Very nice

Very good

Everything and everyone was great.

Very good service

Really good care

Thay do a good job

Best Dermotologist in Fayetteville NC!

I understood she was respectful and was fast I appreciate everything

Very professional, did a thorough look to make sure no problems, addressed all my concerns.

I'm very pleased with Dr McGee. She diagnosed my problem, treated it and I'm very satisfied. I would definitely recommend Poly Clinic to anyone having to need a dermatologist.

My experience w the clinic is nothing but great. They take good care of me

He spoke Med-School language, during our meeting. We were on the same page because English was not his first language. His ability to teach why I being prescribed for medication’s for my medical issues. I didn’t feel valued as a patient. It was not explained to the purpose of the medication, but he did tell how/when to take the medication. Sorry, for me I didn’t like Assembly line customer service. I will never go back.

She and the entire staff were friendly and welcoming.

Cassie is wonderful.

As always Courtney was spot on with diagnosing my issues. She had a specific plan and medicine order ready for me. Excellent company and doctors.

Hannah is always do sweet, kind and knowledgeable

Dr. Mohammed is professional, and caring. Thanks for seeing my baby at a short notice and caring for her.

Absolutely great job with my care. Am so grateful for everything you done yesterday and answered my questions. Thank you again Dr. Polly and your staff. See you in 3 months

Very pleasant staff!

This practice is great! The staff is friendly and professional. Ms. McGee was is always extremely friendly and helpful, even looking into matter that go beyond skin care to address the issues.

Always efficient.

First visit. Staff was very pleasant while being professional.

Great experience

The Fayetteville office is always professional and considerate. Dr. Polley is friendly, listens and explains things clearly and cares for his patients.

Always an easy experience. Dr. Polley actually shows genuine concern for his patients and seems to consistently display expertise and professionalism. Thank you, Dr. Polley

Always enjoy seeing the Doctor and more importantly he remembers all My medical issues to include ones that have nothing to do with dermatology.

So very friendly and helpful

Great service

The staff is very friendly and very helpful. Dr. Cassie listens to your concerns. She cares.

They do a great job and it does not take long I would recommend people to go here Cassie knows what she is doing for sure.

My experience was a very good one. The Dr was pleasant and concerned about my problem. And reassured me things would get better concerning my problem.

She too be really good at at her and concern about her patient I wish more doctors was like her care about there patients

Great service. Nurses were polite and friendly.

Dr. Ryan was very kind and he listened to my concerns. He was very thorough and sent me for blood work..Also, he recommended some vitamins and an OTC product he felt would remedy the situation. I scheduled a follow up appointment and we talked about a Plan B. I felt at ease and relieved after my visit. Great caring, friendly staff as well....

Ryan is awesome!!

Excellent patient care. Attention to patient concerns provided instructions for future care and follow up

Excelant

Cassie has sooo much spunk and you can tell she really loves her job and is very knowledgeable about what she tells you. I would recommend her to any patient without hesitation.

Was just a 6 month follow up. Did freeze an aria on my back that may have needed it.

She is great

Very professional and friendly.

Dr. Sharing is a very good and carring doctor he cares about you. The staff is very professional and knowledgeable also carring about your problem and comfort

This facility is amazing! The staff and Dr. Dennis, was good. He gave me his recommendations and I was out and in. I would recommendation this place to anyone that's having skin problems.

Hannah is very easy to talk to and a very good listener. She is very concerned with any problems you have.

I have a wonderful visit and all my needs were met and the staff was great

Hannah is amazing! Very kind and compassionate and she listens intently to your concerns. I highly recommend her.

Dr. Shakir and the staff were prompt, friendly, encouraging, and thorough. I really appreciate the entire team and especially my forever friend - Sarah, the radiologiist.

I felt really comfortable, expressing my concerns about some of my issues. I felt like I was actually being heard and supported! It’s not very often you find doctors that seem to care about their patients! I’ve only been to one appointment but so far I am happy with how things went!

Cassie McGee is an Excellent Provider. She listens to your concerns & needs and addresses them appropriately. I've seen tremendous results since seeing her. I highly recommend her at the Polley Clinic.

Very professional and friendly office staff and physician. Always seen timely and they provide excellent patient care answering any questions you may have. Would highly recommend this Dermatologist.

Very professional and listen intently to her patients

Very personal and friendly. Lots of good back and forth conversation. Gave a understanding of Rx and expections. Over all a really good experence.

She's great!

Professional, caring,pleasant

Very pleased with today's visit

Dr. Polley was awesome and made sure my kiddos have what they need for their skin. 1 of my kiddos skin is clearing so well I almost forgot she had eczema or contact dermatitis. Thank you so much for making my kiddos comfortable and helping mama clear their rashes

Quick and easy diagnosis and treatment plan. Very patient friendly as well as staff.

Courtney is amazing. She listens to your concerns and works really hard to resolve any issues you may be having. I would definitely recommend her

Easy. I explained, she listened and we came up with a solution. Very Professional and caring

Appointments are always booked out a month. After waiting that long, you’re only to allowed to address 1-2 things during the appointment. The provider rushes through the appointment and talks so fast it’s clear he doesn’t care about what you’re saying and just wants to rush through the appointment. I told him something he prescribed me was making my issue worse and I’d like to try something else to which he responded “no it isn’t” and the prescribed me the exact same thing again. Extremely unprofessional considering this is implying I waited a month to see him so that I could lie to him? Regardless, if a patient is requesting alternatives to what is being prescribed, and alternatives exist, it’s your job as the provider to care for your patient who is paying to see you and accommodate those requests. The intake coordinators (I don’t know if they’re nurses or techs) are also rude and overall seem doubtful of everything you say to them. Very strange behavior. After this last appointment I will not be returning and will be seeking care elsewhere, where I’m treated like a human being rather than a number and a dollar sign.

Excellent, professional, timely service

When's the Doctor not in the house, you can see the difference. In fact they need more front desk help,and more friendly front desk,not worry about looking pretty. This was my impression from front desk, and the female doctor that was in absence date of my last appointment. In fact I lost my wallet the same day. The front desk won't go outside and look. Bad staffing over work staffing

Very friendly, efficient, and effective. Cassie is a pleasure to work with.

The nursing staff is knowledgeable and courteous, they swiftly about the work. Dr. Muhamed is very concise explains what he’s doing before he does it. It’s genuinely concerned about your welfare.

Good customer service

Everything was good

She is a very good Dermatologist and she explains everything to you I think she great and ejoy going see her.

New patient,clinical staff was prompt and friendly, Courtney treatment plan was clear, she was professional and friendly.

Professional, Friendly. Would definitely recommend.

Excellent

Excellent

Ms McGee is a great doctor she have great concern about you as her patient and she try to do what's best for you and make you happy with yourself and your results I will definitely recommend her

Quick service

The doctor was very thorough.

Very nice staff l will give you a ten

Good

Prompt and professional

Professional, courteous and efficient.

Dr. Downing is very nice, thorough, she listens to your concerns and ready to address the issues that you have. Very good dermatologist!!

Very willing to listen and very attentive a very positive experience

Gave good care to my husband and sone

Cassie and the entire team are exceptional in the care they provide.

Exceptional service. Thanks.

Great care. Very informative.

I think the doctor dont really listen to you. When you ask a question he brush it off like it’s not important but it be important to you. Not really satisfied

Great service very punctual would highly recommend to others

Amy was fantastic! See actively listened to my concerns and showed genuine care for me and my issues. I am thankful to have her in my corner.

Fast, friendly and professional service from start to finish. Could not have asked for a better experience. Every step of my appointment was thoroughly explained before, during and after. Any questions or concerns I had during my exam were addressed right away with clarity and information as to what can be done now or in the future. I felt in good hands with her care and plan thereafter. Would highly recommend.

Amy said my face looked good and for me to continue washing my face and ears with the shampoo and applying the ointments, alternating the two. And I was given an appointment for April 2026

Dr Hoover is very thorough and friendly. He makes you feel important. I would highly recommend him him for all your dermatology needs.

Excellent all around!! Everyone very nice, very attentive to my concerns, very pleasant and professional!! Highly recommended!!

Still having the same problem I went to visit them for.

The staff was very professional and courteous from the front desk to the exam room. I wish I could remember their names. Dr. Polley has great knowledge of the skin. He took one look and examined me and told me exactly what was going on with my skin. He got me a prescription and I was out the door just as quick as I came in. I definitely recommend his practice.

She have done wonders for my skin care

Very nice and easy to understand. She takes her time and explains everything

Very professional and trustworthy

Very friendly environment and staff. Cassie was very knowledgeable.

Great team, fast work and friendly, they all do excellent work. Thanks

Great Service and care

I recommend Polley to anyone with any type of screen problem.

Great Facility!

A special shout out and big thank you to Latonya at the front desk for going above and beyond to assist me in getting my insurance info from the website. She even went do far as to print me a copy of my card. Latonya is an asset to the medical office!!

Great facility and great staff

We had a great experience with Hannah! She got right to the point and answered all our questions while addressing the problem. My kids, aged 3 and 6, had an appointment with her and she played with them and allowed them to be a part of the conversation!

Very kind and courteous, great staff.Comfortable and safe environment. Definitely would recommend The Polly Clinic.

The best

Takes time to listen.

Everyone was very nice and very informed

She was very nice and explained everything clearly.

No waiting excellent service

Everyone were super nice! My experience was great!!

Very knowledgeable and friendly

Very professional and good personality.

Very good service and quick to see dr

The Polley Clinic is the best everybody their make you feel comfortable, they make you feel important, and they pay attention. They want to know if what they are helping you with whatever problem that you are experiencing and what they can do to help. As of my experience with the Polley Clinic, everybody their makes me very happy. Thank you Dr. Polley.

The doctor was thorough and very respectful.

Very professional. Wasted no time looking at issue. Gave information straight to me.

Excellent care

Good experience

Positive and ptofessoonal

Nice and calm personality..listen and care about patient concerns

AS ALWAYS DR POLLEY AND HIS STAFF WERE VERY PROFESSIONAL AND NICE. EVERY ISSUE AND QUESTION WAS ADRESSED WITH COURTEOUSY AND PROFESSIONALISM

Amy was very professional and Courteous, i would recommend her to my friends

Very professional, quick, and understandable to your problem and a willingness to resolve.

Sweetest staff

Was not aware I was meeting a PA-c for appointment. She was very patient, explained herself and checked me all over for skin cancer. So I was pleased with outcome.

Skemika was absolutely FABULOUS.

Other than the wait, the whole experience was wonderful. The doctor took time to explain things and answered questions. Highly recommend Dr. Hoover. The staff was exceptional as well!!

Always a wonderful experience here. My whole family has gone here for many years through multiple doctors. The care is always helpful and resolves my issues

The staff and Dr. Downing are amazing and very attentive. Highly recommend.

I have been a patient of Mr.Shakir for over 10 years. He has been instrumental in treating my potential skin cancer. He aggressively treats any pre-cancerous skin issues. I truly appreciate all he has done for me.

Very good appointment. Thorough and succinct. First visit and enjoyed meeting her.

Ever one was so nice and knowledgeable,thanks to everyone!

All the staff that I interacted w/ were friendly & reassuring. I would definitely recommend this office to others & look forward to returning to see their smiling faces.

It's great doing business with people that are willing to help you and know what they are doing. I would recommend them.

Love the doctors and nurses there

The Doctor was very thorough and attentive. The surgery was stress free and her assistant was helpful and informative. Hopefully my results come back ok.

Everything was good

Very nice and cleaning facility

Great

Dr. Mohammed Shakir is great! He really listens to your concerns and answers every question you have. Staff from front to back are nice and welcoming. I’m glad I found a place for my daughter that will take great care of her!

Emmy was always very punctual professional and they answered any questions you might have

Excellent care as always. PA Shakir was professional, knowledgeable, and very polite. His medical assistant was also outstanding.

Very nice.

You guys are the best. Will recommend my friends to call you.

She knew right off what my rash was. While checking she located what may be a skin cancer. I would recommend her to everyone.

Very good appointment

Staff and Doctors were very professional and friendly. No long wait time.

Positive

Great experience !! Dr. Shakir is very professional and easy to talk with. He explains the process and takes great care of you while he attends to your skin issues. His nurses and staff are very efficient, and pleasant personalities. I have seen Dr Shakir twice with over two years in between and the service treatments and professionalism was perfect. If you have a skin concern this is the place to go.

I was met by a professional staff and was taken care of in a reasonable time.

I think the doctor is probably a good doctor. I don’t know yet because I just was my first visit, but I think his bedside manner needs to be a little bit more concerned toward the patient. II think the doctor is probably a good doctor. I don’t know yet because I just was my first visit, but I think his bedside manor needs to be a little bit more concerned toward the patient. I felt like I was hurried and I felt like you really didn’t care just give her the medicine and then get her out the door. He just needs some show the patient little caring because I know we’re paying for what we’re getting but his bedside manners aren’t very good. He’s probably a good doctor, but he just needs to slow down and take a patient how they’re feeling and how their concerns are and they’re a little bit more emotional toward that.

Courtney was amazing! Sophia mentioned when we got in the car that she was nervous for no reason. We would recommend Courtney and will definitely be returning. Thank you to all the staff, you all were great.

Ryan was very nice. He explained everything so I could understand it, and he was really personable.

It was on time no long waiting

Dr. Hoover is great, very nice and understanding. He took time to listen and offer advice on my situation. Highly recommend him to anyone!!!! Today’s visit was so much better than the last visit. (Who was not with him) Dr. Hoover did not seem rushed or arrogant. Very down to earth and very friendly!!!

My experience was great and up to my expectations. Very nice people.

Good

Very compassionate and takes time to listen to me and my issues

Really nice and friendly. Made me fell comfortable,

Very professional

Very professional & thorough!

Very timely and freindly!

I truly appreciate the excellent service!

The Polley clinic is the only place I will go for any skin problem. I recommend it to any one.

I would highly recommend this office for your dermatology needs. They are able to get me an appointment to see a provider within a week of calling in and once I went in, I was seen and taken care of within a month. Very professional and thorough.

had a great experience with Courtney Littere, PA-C. From the start, she was professional, knowledgeable, and very easy to talk to. She took the time to listen to my concerns, explained everything clearly, and made sure I understood my treatment options. I never felt rushed, and she genuinely cared about helping me achieve the best results. Her expertise and bedside manner made the entire visit comfortable and reassuring. I highly recommend her to anyone looking for a skilled and compassionate dermatologist.

Good

Great!

I love the dermatologist I got to see today, he genuinely made me feel heard and I would definitely recommend him to other people.

Love the experience great place

Thoughtful and kind. Provides excellent patient service!!

Love her!

Dr Hoover was very polite, gave me a good exam, explained any concerns, would recommend him!

Great experience. Courtney was very professional and easy to work with.

She and her staff were Absolutely professional amazing, quick and knowledgeable and answered all my questions. Highly recommend this group and there staff to anyone looking for a dermatologist...

My visit was excellent. Everyone was very nice and friendly and helpful. I would recommend anyone to visit this clinic

Very professional

Great team of staff.

Everyone is so sweet and friendly to my daughter. It’s always a Pleasure to visit the office .

Very satisfied with the service I received. From the receptionist , the nurse and the Doctor. Very caring and was able to put me at ease and answered all questions so I could understand my concerns.

Clean, to the point, on time. What more can you ask for.

I recently developed alopecia and was afraid I was losing my hair. They were professional, reassuring, and quickly developed a plan of action to help me.

Absolutely love Dr Courtney!! She is wonderful and would definitely recommend her to anyone needing a dermatologist!!

Me cobraron $250 por una visita de 1 minuto para que la doctora me dijera que lo que tenía Hera normal como va ser que unos granos en la cabeza es normal no lo recomiendo

Doctor Dennis is alsome and all his staff are very professional.

It is always a great visit with Dr Shakir. He is one of the nicest Dr’s to have him treat you. Staff is always so friendly and supportive. I would highly recommend Dr Shakir.

Hannah was amazing! In addition to being extremely knowledgeable, Hannah was also kind and compassionate. I am so thankful that she was the one I interacted with on my 1st visit to the Polley Clinic and I look forward to working with her as she guides me thru my current issues

This is a wonderful establishment! The staff and doctor are always top tier!

Listens to your needs and is very nice and understanding.

Cassie McGee is always so friendly and patient. That makes all the difference when you have a medical issue and you don't feel 100%. Would definitely recommend her to my friends and family.

Pleasant and professional staff. Very short wait time. Would recommend practice!

Words don't come close, wonderful staff, very professional, Im actually looking forward for my next visit

She is very personable, knowledgeable, and right on target with her diagnoses

Me gustó como atendieron a

She took the time to listen, and looked at the back of my hand. Then told me what it was and how to clean it up. I like people who keep it simple and answer my questions thank you.

The doctor is great

I liked the receptionist, the nurse and the doctors there

I am very pleased with DR McGee. She has helped me throughout some trying and very stressful issues. I highly recommend her . Thank you

Great job very good

Dr. Shakir should not ne practicing. He refused to treat my scabies and instead prescribed a very strong hormone.

Try nice young lady. Very skilled and informative. Her assistant Gina was also very nice.

I am very pleased with her service. Answers all my questions so that I can understand everything.

I just started today. Hopefully I can get good news after tomorrow s visit

Ms. Littere is professional and always provides wonderful customer service.

Excellent thread

I felt at easy with the staff.

Great

Nice, friendly, and most of all, professional, great experience..

Friendly and informative.

Doctor and staff were great, I’m disappointed in the automated system that canceled my appointment as I wasn’t fast enough to let it know I was coming in for the appointment I scheduled. I didn’t cancel.

The experience and timeless were great. Staff very courteous and the treatment care works, Thank you Doctor.

I’ve been receiving treatment & services from Hannah & the staff at Polley Derm in Wilson on & off for the past 18 months. I am so thankful that I found them. They have been treating my skin cancers and I couldn’t be more pleased with both the results of my treatments and the friendliness and emotional support from Hannah and the staff at Polley Derm.

She is caring and very professional.

The practitioner and support staff are friendly and personable. Although my son is really just getting started with his treatment, their recommended regimen is helping him see improvement within just 2 months or so.

They made me feel— ‘normal’ again. Treated with care, knowledge, and honesty. I’m excited about possible progression!

There was an issue about my insurance where they made me pay up front even after I told them and showed them the policy on my Contribution plan which pays the first $250 of charges. They did refund me but it shouldn't have been an issue since it was my first Dr visit of the new year and would be paid directly to them by my insurance. The only reason I'm staying with this provider is because of my Abbvie Assist program for my medication.

Outstanding all around

Excellent service from front desk to Dr

It was my first time visiting the clinic and I must say Dr. Littere knows her stuff! Very professional and very helpful.

Very attentive and professional. Explained the procedure being performed. All around excellent!

They are good

Very fast service and thorough assessment!!!!

Cassie and staff are caring and nice.

Very friendly and made me feel comfortable

Great

Everyone very friendly, and concerned with your problem

Extremely professional staff, very little wait time. Clean office.

Professional, friendly and knowledgeable.

Great

Cassie always does a great job

Cassie and her team are friendly caring and professional. It's hard to find a team like that nowadays.

Very nice people

Awesome .

Very thorough and professional appointment.

I was very comfortable The girls up front was very nice and professional The doctor was very nice I was satisfied with my results Thank you

Im.so.glad I switched to them the issues I have been having Ms. Cassie is slowing helping get rid of it.

The front staff was friendly. I checkered in and There was minimal amount of time before I saw Dr. Polley.

Explains everything required

Cassie is professional and at the same time friendly and caring. I feel so comfortable with her. Most of all I trust her.

Great Experience & The Doctors Were Very Nice

Wait time is long but staff is great !

Great service and very professional

Very efficient

The doctor was well informed of my condition. The medication was good. The wait time for appointment is excellent. The staff is very polite and positive.

Cassie is excellent! She listens and is helpful. Gives practical advice and cares about the patient.

Very pleasant staff assistance and PC. Love the service and he was patience with me.

Dr. Polley and staff are very professional and attentive. I recommend them.

Explain and give us education we didn’t know. Very polite.

This facility was very quick with seeing you; no long wait in the waiting room or in the back before seeing the Dermatologist. She was very informative with questions and gave feedback that help clarify my concerns that at this time didn’t require treatment. Staff very friendly!

Was able to get an appointment quickly to have a suspicious mole checked. The office staff is very professional.

Excellent dermatologist place.

Prompt, courteous service. Outstanding

Awesome provider

I visited four doctors before, and all of them gave me an incorrect diagnosis. You were the only doctor who identified the correct diagnosis. I traveled from a far place to see you after learning that you are an excellent doctor, and I am truly grateful for your professionalism, experience, and care. Thank you very much, Doctor.

The Dr was kind and respectful

My visit with Courtney and her assistant was professional and a caring experience, thanks

Sweet girl and Natasha too! She was professional

Hannah was very nice. I felt she knew what she was talking about.

Hannah was professional and made sure that I understood everything. The office was clean, and they valued my time.

Great job. Thank you again...

The nurse and doctor was so professional and that relaxed me.

Great visit, everything was taken care of in the office. Dr and staff were knowledgeable and very friendly.

I had a great experience at my appointment today! Cassie was pleasant.

Very professional, very friendly.I would recommend Hannah 100 percent to anyone.

In and out on time. Answered all my questions and concerns. No complaints.

She was professional and pleasant.

Cassie McGee is the greatest doctor that I have ever had for my skin care and treatments and her staff are the best also

Excellent clinician and compassionate in his care. Kudos to excellent and timely care !!

Very respectful

Always a pleasure

Every time I have been, a wonderful experience each time.

Friendly staff, very efficient in taking care of the patients. The doctor was very polite, easy to speak with and answered all my questions. It was a pleasant experience.

Staff is very courteous and friendly.

Excellent

Always a good experience with Cassie & staff.

AWESOME DR!

Very good experience

I love Dr Hannah , Her smile lights up the room when I come for a visit … she listened to my needs . She found a solution to help solve my problem… she and her staff are knowledgeable of the service that she offers. I feel like she is genuinely interested in solving my problems . Dr Hannah make me feel like no matter what the issue maybe she is willing to try to fix it … make me feel confident that she tried her best … Thank you for giving me great service and support …

The receptionist was grade and the doctor was very good and thorough and quick. I appreciate it them not wasting my time waiting. It was very quick and easy I enjoyed my visit. I would recommend this business to anyone

Quick service, polite staff, and clean office.

The staff were kind, professional and caring. They resolved my health issue quickly after explaining the options to me. I appreciate it.

Shows concern and compassionate. Treatment plan have helped me tremendously..good doctor

Great

Everyone was very nice. He knew right away what was wrong after 2 other doctors misdiagnosed me.

Excellent service

Great

Wonderful

She did great

Hannah and all the staff were very friendly. Everyone went out of the way to ensure all my concerns were addressed. I was seen on time and not rushed to get in and out. I highly recommend Polley Clinic in Wilson.

This place is helping with me address ing my issues and I truly appreciate it 10 out of 10 so far

Very friendly and fast. Everyone was awesome.

She provided excellent service and is very professional.

Hannah and the Wison staff are polite, professional, and thorough. I always appreciate the education I receive for my skin care!!!

All went well.

Very knowledgeable, polite, and easy to talk to

The staff took excellent care of me. First time visiting and it was not a plan visit, rather emergency. From checking in to see the doctor everyone was really caring and answering all my questions and concerns.

Great place

Very knowledgeable staff that provided excellent service.

Cassie and her staff were very professional and answered all our questions in language we could understand.

Everyone was friendly and helpful. And appointment was on time.

They were very respectful, gentle and prompt i love it

PA-C is straight and to the point with my diagnoses. I don't have a problem with him at all. I'll be back when ever I need his expertise.

He was very kind and respectful

She was very professional and polite. I like the way she was straight to the point and let me know what the problem was. I would recommend her to other people.

Great place

Both the doctor and the technician were very professional. Dr. Shakir explained about my condition and asked my opinion about the medication that could be used, that made me feel seen as most doctors prescribed medication without asking the patient if they would be comfortable using the medication. I would recommend the clinic and Dr. Shakir to anyone needing a dermatologist.

Explained my issue quick and precise and set up a very thorough treatment

Friendly, professional staff. Painless mole removal.

The staff & the service is GREAT!!!!

The best my appt in total was 15 minutes includes the time I was in the waiting area super efficient loved it ❤️

Very professional and friendly!

He was very polite and courteous. He was on time and to the point.

Great atmosphere, Dr Courtney is very attentive to her patients concerns .

Very nice and knowledgeable Dr.

Appointment was made quickly. Office staff was pleasant and helpful. Nurse was very kind and respectful. Provider was nice and listened to my concerns and prescribed a course of treatment for me. Everyone was very professional.

Very Professional and knowledgeable! Great asset to this company!

Friendly reception and great medical experts

Very informative

Wonderful staff members! Dr. Polley is AWSOME and cares about his patients. I have never had any complaints!

This was my first time visit to Polley Derm Clinic. Also my first contact with PA-C Courtney Littere. My experience was extremely COMFORTING. I was quickly asked about my concerns and each one was individually addressed. The treatment was explained and with knowledge and intent. I was appreciative of the feeling of being HEARD and RESPECTED. I left my visit, THANKFUL and GRATEFUL for the help I was given. The staff was EMPATHETIC and KIND, ENGAGING and PROFESSIONAL. I HIGHLY RECOMMEND this ESTABLISHMENT and the CARE GIVERS associated with it's PRACTICES.

The staff at the Polly Clinic is friendly and attentive, and the waiting area is clean and comfortable. My appointment started on time, and Dr. Polley was professional, warm, and thorough in explaining my skin concerns in simple terms. His staff shares these qualities. I highly recommend the clinic for dermatological care.

Doctor Dennis Polley is always courteous, listens and addresses my needs. The staff is helpful.

Great

Very thorough

Great appointment !

I was seen very quickly and all the staff was so nice and the doctor addressed all my issues. I look forward to coming back in 3 months.

Dr.Polley is a fine Doctor and he knows what he is doing. I have been a patient with him I think 2yrs I think more or less. He is very through. I hatted I had to leave. Hope I be back to get Dr. Polly back. ❤️❤️❤️

He care about his patients

On time, knowable, great service

A great doctor. Highly recommended

I have the opportunity to go to a clinic closer to my house but I choose to go to Wilson, North Carolina, Polley Clinic. I choose to go there because of the way I am treated and how comfortable I am with Hannah Downing and her staff. I will continue to go there as long as she’s there.

Dr Shakir spoke to me in a clear and understandable voice. He explained everything to me.

She was very courteous and professional! Explained everything very well.

Facility was clean. The staff was friendly and efficient. Hannah was knowledgeable and made sure I understood what she was saying in relationship to treatment. I would certainly recommend them to anyone

This was my first visit at this facility. I was in and out in 20 minutes. My paperwork was sent electronically to fill out ahead of time. The process was very quick and easy for an initial consult. I do have a follow up appt which was able to made within 2 weeks. Which is awesome considering how busy the business’ around Fayetteville can be. Over all good experience so far.

She Was Nice

Dr. Mohammed listened to me and made me a part of my treatment plan. He didn't give me false hope that I would get my hair with Rogaine. He listened and finally explained what type of hair loss I was dealing with. For, that I'm forever grateful no matter the outcome. Thank You Dr. Shakir

Very Professional!! Got me in and out. Great customer service

Excellent

From The moment you walk in the door, you are greeted and treated very kindly. Everyone is very courteous Dr. Polley is an outstanding doctor. I would never use another dermatology office.

Was dreading this appointment but they were kind, gentle and caring. I won't dread going back. They respected my privacy, addressed my concerns and talked in normal people terms. Wonderful if anyone needs a dermatologist, these are the doctors for you.

This medical facility is a live demonstration of efficiency. Even the buildings have been designed to be most efficient to the staff. They are happy, that makes a patient's experience better. Treatment plans are easy to understand.

We have only been twice and everytime we are treated like family! They actually take time to talk with you and explain everything as they go!

Excellent

Very nice team they don't play around and take the time to explain all your options for treatment

Dr. Mohammed Shakir provided excellent care during my visit. He was professional, efficient, and addressed my concerns directly while making sure I felt comfortable throughout the appointment. I truly appreciate his expertise and highly recommend him for anyone seeking quality skincare treatment.

Great!

Everyone has always been very nice!!! I could not have chosen a better clinic for myself.

She is awesome.

Friendly and professional.

Very professional friendly staff and understanding and helpful to my needs

Very helpful very nice very sweet gets the job done works fast please go get your skin right lol!!

Professional, precise, quick

The girls at the front desk were great and very helpful. Everyone was very efficient and friendly.

Great location, short wait times and great service. Would highly recommend.

Very informative

Great doctor

They understand you and they nice

Thorough, gathered info & concerns, answered all my questions & asked me lots of good questions. Explained what she recommended & gave good explanation of removal procedure. Both doctor & assistant were friendly & kind. Would definitely recommend this doctor & assistant duo.

Fast and efficient

Very good. Employees very helpful

Awesome crew very polite and knowledgeable

Very professional environment, short wait time

Very nice and professional.

Was great and the assistant definitely did her job

Today’s visit was held on time to address a specific problem. Personal were friendly and efficient.

The staff offer a professional yet personable experience!

Minimal waiting to see provider, always gives adequate refills on medication, keeps me informed about treatment plans .

Everyone was very friendly. Did not have to wait very long. Thanks for the service.

Hannah has been terrific and very helpful. My condition has improved significantly because her advice and recommendations.

I was treated with dignity and given referrals to other speciality doctors, that I have needed for years. Thank you.

Doctor seems have knowledge of my problem, the only issue with me was when I went to pick up my prescription, the pharmacy said that the doctor needed to authorize the medication

Very understanding and insightful. Professional, educates his patients, and knows his stuff! I HIGHLY recommend him.

My experience has always been very pleasant. Ms Downing takes time to explain any questions I may have so that I can understand the answer. Her staff is very helpful as well.

Excellent service. Very nice and was on time. Not a long wait at all. She is nice and seem to care about the betterment of her patients.

Very nice and does a great job.

I would definitely recommend this office. The staff was friendly!!

Very good and professional

Always a smile!!

She listened to my concerns and is very helpful!

He straight to the point fast and seem to know what he’s doing

I always have a great experience at The Polley Clinic. Ms McGee and the staff are always pleasant, professional and attentive. They always solve my issues with expedited expertise. I truly appreciate them. Thank you.

This review does not reflect Cassie. This review reflects the practice. I want to express my concerns regarding my visit to your office today. I had previously received excellent service at your practice, which makes this experience particularly disappointing. During my visit today, I was informed that I would need to pay $104.81 out of pocket. However, the visit would have been fully covered by my insurance, and I am confused as to why the insurance was not billed accordingly. Additionally, I was charged $60.00, $30.00 from a credit I was unaware of (due to a past overpayment that was never communicated to me), and $30.00 in cash, despite not receiving any actual treatment. I simply sat in the waiting room, answered a few questions in the back, and was then told I could receive the procedure after paying $104. 81. Again, this was before any attempt to bill my insurance. I find this unacceptable and request a full refund of the $60.00 I was charged. I will not be returning to your practice, as I believe this situation reflects poor communication and questionable billing practices.

I'm always treated with respect and questions are addressed.

IN and out in a very timely manner, Miss McGee is always pleasant and trustworthy to find a solution to my problem. Hopefully the cream she prescribed will get my pain and itching under control.

Can't get any better than Dennis

Doctor answered all my questions

Professional and competent

I had a great experience at this office. They took me back from my appointment on time where I had a thorough check of my concerning spots. Doctor was very professional and considerate. I would highly recommend to anyone in the area who needs a dermatologist.

Was not impressed

It seems as if the doctor was in a rush and did not have time to hear my needs!! Will not be going back to this dermatologist.

Very good

He is an amazing doctor. Very detailed and client oriented I do believe he has nothing but the patient’s best interest at heart

Highly recommend. Was so good with my dad. Addressed all his concerns, and made him feel very comfortable. Thanks!

The best doctor

3rd time seeing Courtney, she is awesome!!

I a. So pleased with the polly clinic in Rockymount, Dr Courtney is a amazing Dr. She's caring, she's kind, I really appreciate her and her staff...

Great care, Dr. Shakir is very thorough and has really helped me with different skin conditions and a skin cancer that is now gone.

Excellent service

I don't have to sit and wait a long time for doctor